Privacy Policy
Your privacy matters to us. This policy explains how oratelunova collects, uses, and protects your personal information when you use our financial scenario modeling services.
Information We Collect
When you use oratelunova's financial scenario modeling platform, we collect various types of information to provide you with accurate and personalized financial projections. Understanding what information we gather helps you make informed decisions about your data sharing.
Personal Information
Technical Information
Our systems automatically collect technical data to ensure platform functionality and security. This includes your IP address, browser type, operating system, device identifiers, and cookies that help us maintain your session and preferences.
How We Use Your Information
Your data serves specific purposes that directly benefit your experience with our financial modeling tools. We don't use your information for unrelated marketing or sell it to third parties.
Data Storage and Security
We take data protection seriously, especially given the sensitive nature of financial information. Our security measures align with Australian Privacy Principles and international best practices.
All data is encrypted both in transit and at rest using AES-256 encryption standards. Our servers are located in Australia and maintained by certified data centers with 24/7 monitoring, multi-factor authentication, and regular security audits.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services. Financial modeling data is kept for seven years to comply with Australian record-keeping requirements. You can request earlier deletion of non-essential data at any time.
When you close your account, we securely delete your personal data within 30 days, though some information may be retained in anonymized form for statistical analysis and platform improvement purposes.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights through your account dashboard or by contacting our privacy team directly.
How to Exercise Your Rights
Most rights can be exercised directly through your account settings. For more complex requests or if you need assistance, contact our privacy officer at privacy@oratelunova.com. We respond to all privacy requests within 30 days and don't charge fees for reasonable requests.
Data Sharing and Third Parties
We limit data sharing to essential service providers and never sell your personal information. All third-party relationships are governed by strict data protection agreements that meet Australian privacy standards.
Service Providers
We work with trusted Australian and international companies for cloud hosting, payment processing, email delivery, and customer support. These partners can only use your data for the specific services they provide to us and must maintain the same security standards we do.
Our primary service providers include cloud infrastructure providers for secure data storage, payment processors for subscription billing, and analytics services to improve platform performance. Each provider has undergone security assessments and signed comprehensive data protection agreements.
Legal Disclosure
We may disclose personal information when required by Australian law, court orders, or to protect our legal rights and those of our users. In such cases, we'll notify you unless legally prohibited from doing so.
International Data Transfers
While our primary data storage occurs within Australia, some processing may involve international transfers to countries with adequate privacy protections. We ensure all transfers meet Australian Privacy Principle requirements.
When data moves outside Australia, we use standard contractual clauses approved by the Office of the Australian Information Commissioner, ensuring your information receives equivalent protection regardless of location. You can request details about specific transfers and the safeguards in place.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your experience and maintain platform functionality. You control cookie settings through your browser, though disabling certain cookies may limit platform features.
We don't use third-party advertising cookies or tracking pixels for marketing purposes. Our analytics are focused solely on improving platform performance and user experience.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. Material changes are communicated through email notifications and prominent platform notices at least 30 days before taking effect.
Minor updates for clarity or legal compliance may be made without advance notice. We maintain a version history of policy changes, available upon request, so you can track how our privacy practices evolve.
We recommend reviewing this policy periodically to stay informed about how we protect your privacy. Continued use of our platform after policy updates indicates acceptance of the new terms.
Privacy Contact Information
Questions about this privacy policy or how we handle your personal information? Our privacy team is here to help with any concerns or requests.
For complaints about privacy breaches or if you're unsatisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.